Refund & Return Policy

Effective Date: 19/12/2025

At kmkbazar.com we aim to provide quality products and a transparent shopping experience. This Refund & Return Policy outlines the conditions under which a product may be returned and clarifies when refunds are not applicable.

By placing an order and accepting delivery, you agree to the terms stated below.

1. Product Inspection at the Time of Delivery

  • Customers are required to inspect the product in the presence of the delivery personnel at the time of delivery.
  • You may check the product for:
    • Physical damage
    • Manufacturing defects
    • Wrong or incorrect item
    • Quality-related issues

This inspection must be completed before accepting the delivery.

2. Return Eligibility

A product is eligible for return only if:

  • A defect, damage, or incorrect item is identified during delivery
  • The issue is reported immediately in front of the delivery personnel
  • The product has not been accepted
  • The product is unused and in its original condition

In such cases, the customer may return the product on the spot to the delivery personnel.

3. Non-Returnable & Non-Refundable Conditions

The following situations are strictly non-returnable and non-refundable:

  • If the issue is reported after the delivery personnel has left
  • If the product has been accepted by the customer
  • If the product has been used, damaged, altered, or mishandled after delivery
  • If the return request is due to a change of mind or personal preference

⚠️ Once the product is accepted from the delivery personnel, no return or refund will be processed under any circumstances.

4. Refund Policy

  • If a product is returned at the time of delivery (before acceptance), no payment transaction will be completed
  • Once the product is accepted, refunds are not applicable
  • This policy applies to all payment methods, including Cash on Delivery (COD)

5. Customer Responsibility

  • Customers are fully responsible for inspecting the product at the time of delivery
  • Acceptance of the product confirms that it is satisfactory and free from visible defects
  • Any claim made after acceptance will not be entertained

6. Right to Modify Policy

kmkbazar.com reserves the right to:

  • Modify, update, or change this Refund & Return Policy at any time
  • Refuse returns that do not comply with this policy

Any changes will be effective immediately upon posting on the website.

7. Legal Notice

Acceptance of delivery constitutes full agreement with this Refund & Return Policy and the website’s Terms & Conditions.

8. Contact Information

For questions regarding this policy, please contact us:

Website: https://kmkbazar.com/
Email: rtnkamil@gmail.com

✅ Legal Safety Recommendation

“By accepting delivery, the customer agrees to all Refund & Return Policy terms of kmkbazar.com.”